Skip to main content
AI-generated illustration of a technician with battery cables between two vehicles

Roadside Assistance Nashville TN — 24/7 Help On the Spot

Need a jump-start, help with locked keys, a tire change, fuel, or a winch-out? Call for roadside assistance or towing, available 24/7.

Common Roadside Emergencies

Dead Battery

We bring a jump pack for cars, pickups, and SUVs. Tell us what happens when you turn the key or press the start button. See our jump-start service for more details.

Keys Locked Inside

Call for vehicle lockout help and tell dispatch your make and model and where the key is. A broken or missing key may need a locksmith rather than a standard lockout service.

Flat Tire

Have a usable spare? We can provide a roadside tire change. Let dispatch know if you have a spare and a wheel-lock key, if needed. Without a usable spare, towing to a tire shop can be discussed.

Out of Fuel

Tell us your location and the fuel your vehicle needs. Our emergency fuel delivery page explains what to do when you run out of gas and how to request help.

Stuck Vehicle

Describe the ground, the vehicle's position, and access to it. A winch-out may be appropriate; dispatch can discuss recovery or towing based on the situation.

Red sedan on a Hook Em' Up Towing flatbed at night
A red sedan loaded on our flatbed tow truck at night.
Gray sedan on a Hook Em' Up Towing flatbed at night
A gray sedan on our flatbed tow truck during a nighttime towing job.

Need a Tow Instead?

If roadside assistance can't get your vehicle going, call dispatch at (615) 756-5330 to talk through towing options, including where you'd like the vehicle taken.

How a Roadside Call Works

  1. Call Hook Em' Up Towing at (615) 756-5330.
  2. Dispatch confirms your location, vehicle details, and the problem.
  3. You receive a quote and current arrival estimate.
  4. An operator responds to provide the requested service.
  5. If the problem cannot be resolved roadside, towing can be discussed.

What to Have Ready

Give us your location, vehicle make, model and type, and a description of the problem. For a flat tire, tell us whether you have a usable spare; for a lockout, explain whether you have access to the vehicle key.

Waiting Near Traffic

If you can do so safely, switch on your hazard lights. Do not stand or attempt repairs on the traffic side of your vehicle. Tell dispatch your direction of travel and nearest exit or mile marker. Call 911 if there is immediate danger, an injury, fire, or a vehicle blocking traffic.

For more guidance, read what to do after a car breakdown in Nashville.

Where We Provide Roadside Help

Our primary service areas are Nashville, Ashland City, Kingston Springs, and Brentwood. Call with your exact location so dispatch can confirm service and give you a quote and current arrival estimate.

On-Scene Help vs Towing

A jump-start, lockout, tire change, fuel delivery, or winch-out may address the problem where you stopped. If the vehicle cannot be driven or needs shop repairs, discuss towing with dispatch.

Roadside Assistance

Best for: Lockouts, fuel delivery, tire changes, jump-starts, and stuck-vehicle recovery handled at your location.

Goal: Address the immediate problem without transporting the vehicle, when the requested service is suitable.

Jump Start Service

Best for: A specifically dead or weak battery. A jump-start may not resolve a battery or starting-system fault.

If it doesn't start: Tell the operator what happens; towing to a shop can be discussed.

Flatbed Towing

Best for: A vehicle that needs transport rather than roadside service. The towing method depends on the vehicle's condition and the manufacturer's instructions.

Need to be relocated? Switch to a flatbed tow truck.

Need help arranging transport? Call for emergency towing. For towing options, read the tow truck types guide.

Roadside Assistance FAQs - Nashville

How fast can a roadside assistance truck reach me in Nashville?
Response time depends on your location, traffic, weather, and current call volume. Call (615) 756-5330 day or night and our dispatcher will give you a current arrival estimate for your location.
Can you jump-start my car right now?
We provide jump-starts for cars, pickups, and SUVs. Tell dispatch your vehicle details and what happens when you try to start it. If a jump-start doesn't resolve the problem, we can discuss towing to a shop.
I ran out of gas on the highway. Can you bring me fuel?
Yes — we deliver fuel on all Nashville interstates and city streets. We'll bring enough to get you to the nearest station. This service is available 24/7.
Will my insurance or motor club reimburse a roadside assistance call?
We don't bill insurers or motor clubs directly. We provide an itemized receipt you can submit to your insurer or motor club. Whether you're reimbursed depends on your policy and coverage.
Can you change a flat tire on the side of the road?
If you've got a spare, we'll swap it out right there. If you don't have a spare or it's also flat, we'll tow you to the nearest tire repair shop. Either way, we've got you covered.
Can I call for help at night?
Roadside assistance is available 24/7. Call (615) 756-5330 for a quote and current arrival estimate.
Can you unlock my car if I locked the keys inside?
Yes, we provide vehicle lockout service. Tell dispatch the make and model, where the key is, and whether anyone is locked inside. If a person or animal is in immediate danger, call 911 first.
What if I break down on I-65 during rush hour?
Tell dispatch your direction of travel and nearest exit or mile marker, and whether you're on the shoulder or in a traffic lane. Traffic affects the arrival estimate. Avoid standing or working on the traffic side of the vehicle; if there is immediate danger, call 911.