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Customer Reviews

Real feedback from Nashville drivers we've helped — read what our customers say about our towing and roadside services.

4.9
Google Reviews
Alex Hernandez review

Alex Hernandez

"Helpful, responsive, and informational. Car wasn’t able to start and they provided me a jump as well as informing me the issue was actually my alternator, not my battery. Gave consistent updates as to estimated arrival and were straightforward with providing a quote. Very understanding of responding to an unexpected issue and were very kind in the process."

3 weeks ago

Graham review

Graham

"5/5 stars – reliable, fast, and friendly. I called Hook Em' Up Towing when my car broke down and they arrived quickly. The driver was courteous and the tow was handled smoothly. I appreciated the 24-hour towing service and how easy it was to find a tow truck near me. Highly recommend for anyone needing dependable roadside assistance."

4 weeks ago

Hannah Custer review

Hannah Custer

"Hook Em' Up Towing provided exceptional service when I needed help late at night. The driver arrived quickly, was incredibly friendly and professional, and made the whole process feel easy and stress‑free. I especially appreciated the courteous attitude and the clear communication from start to finish. Highly recommend for anyone looking for reliable, 24‑hour towing and roadside assistance."

a month ago

Scott Portis, Sr review

Scott Portis, Sr

"Had a great experience with Hook 'em Up. I have a 50 year old Toyota Land Cruiser that is almost done with a full restoration. We had a pipe burst in our home and had to move it out to fix the garage ceiling. HeU came to the rescue and did a great job moving a very heavy, very fragile (in my eyes) antique truck with no brakes from one hilly location to another. They came through even when 2 of their employees called out today. They were careful, respect and got the job done. They even helped me push the truck up the sloped entrance to the storage unit - great service."

3 weeks ago

Irfan Syed review

Irfan Syed

"We had our car towed in the middle of the night for about 3 hours back to our hometown, and the experience was honestly as good as it could possibly be under stressful circumstances. The team was professional, punctual, and incredibly kind. Communication was clear from start to finish, the tow was handled safely, and everything felt calm and well-managed. You can tell these are good people who take pride in their work. Late-night situations like this can be overwhelming, but they made it smooth and reassuring. Really grateful for the service and would 100% recommend them to anyone needing a long-distance tow."

a month ago

Evans Cline review

Evans Cline

"We had a tire blow on the interstate on an icy February night. Every tire store in the city was closed or out of stock so towing became required. Hook Em Up Towing answered on first call, was there within an hour, and towed our vehicle to our local repair shop in Dickson. I didnt even have to wait for the tow truck. I just left my key where they advised me to during the phone call, and they took care of the rest. The best part? The bill ended up being less than the initial quote! Highly recommend this business."

4 weeks ago

c.e. mcawsom (Cat McAwsom) review

c.e. mcawsom (Cat McAwsom)

"Hook 'Em Up Towing provided a quote to tow my vehicle after a few basic questions, and included which stipulations would increase the price. They were realistic about their scheduling abilities, and very communicative regarding an unexpected delay. The driver was capable and got the job done more quickly than I expected, and provided additional information regarding potential car donation. I never expected to call around shopping for tow quotes, but I read area company reviews & made my choice accordingly, and I'm really thankful I did. They were able to provide honest work in a time of need, and much later in the day than I would've expected. Thanks, y'all!"

2 months ago

Charne Hill review

Charne Hill

"My car wasn’t towed until twelve hours after I called to schedule, however, the owner was very nice and communicative of the situation, and she called again to apologize for the delay. Service was very friendly, and there were no issues getting my car to its intended destination. Great customer service!"

a month ago

Another Riff Raff Label review

Another Riff Raff Label

"Lovely couple that owns the business and extremely helpful. I had no idea what was wrong with my vehicle…they popped the hood and gave their expertise knowledge and were happy to do so!"

a week ago

TheRealTomRyan review

TheRealTomRyan

"Extremely professional and even diagnosed my problem at the site! Wonderful! Would tow with them again (hopefully not too soon in the future lol!)."

3 weeks ago

William Irwin review

William Irwin

"Had some big issues with my cars engine and needed a tow to my local Hyundai dealership to get the mechanical help I needed. Hook em up was super easy to call and get a tuck out within the hour with updates to let me know how far out they were. Very respectful, helpful, and friendly staff arrived to assist in moving my vehicle to the dealership. I highly recommend them and will absolutely let any of my friends know if they are ever in need of towing services."

4 months ago

Tim Denbo review

Tim Denbo

"My car died in the middle of Old Hickory Blvd in Bellevue tonight and Hook ‘Em Up came to the rescue. They were quick to the site and did a great job securing my vehicle on their flatbed truck. Thank you so much for the quick service on this rainy, dark evening!!"

4 months ago

Hunter Phillips review

Hunter Phillips

"Had car towed from my home to a repair shop across town. Fair price. Whole process was quick and easy. Communication and service was timely and professional. Would definitely recommend!"

4 months ago

Ethan Tanner review

Ethan Tanner

"I was in a tight spot (hung over a median with my tire in the air) and these guys helped me out. He had incredible knowledge (and 20+ years experience) on how to get my car off safely and completely without damage. The whole process went about as quickly as I could for. Would highly recommend."

6 months ago

john monroe review

john monroe

"I can't say enough good things about Hook Em' Up Towing! I was stranded on I-24 during rush hour with a flat tire - a total nightmare. I called Hook Em' Up Towing and they were incredibly responsive. The dispatcher was friendly, efficient, and gave me a realistic ETA. I highly recommend Hook Em' Up Towing to anyone in the Nashville area. Their fast response, professionalism, and genuine care for their customers make them the best towing service I've ever used. If I ever need a tow again (hopefully not!) they'll be the first ones I call. Thanks, Hook Em' Up Towing."

5 months ago

Josh Waldeck review

Josh Waldeck

"I purchased a used truck that unfortunately broke down just 20 minutes after buying it. After spending over 30 minutes on hold with AAA (who ultimately denied service because the vehicle wasn’t registered yet), and striking out with two other towing companies that didn’t answer, I finally found Hook Em Up Towing. I spoke to a rep immediately—no hold time, just clear communication and a quick quote. Within four minutes (not a joke), the tow truck was on the scene. Some of that was pure luck, but this company had fair pricing, fast response time, and smooth, professional service when I really needed it. Hopefully I won’t need a tow again anytime soon, but if I do, I’m definitely calling them first."

6 months ago

Cosmas Bosco review

Cosmas Bosco

"Me and my family was on our way to California when our vehicle broke down passing through Nashville. I am so happy I used this towing service they really helped us out in a very big way. They recommended a local shop that we could use to have our vehicle fixed at and sent there tow truck driver out to tow our vehicle to that particular shop. We are so happy you guys was able to help us. Thanks. 100% recommend"

5 months ago

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