Customer Reviews

"Helpful, responsive, and informational. Car wasn't able to start and they provided me a jump as well as informing me the issue was actually my alternator, not my battery. Gave consistent updates as to estimated arrival and were straightforward with providing a quote. Very understanding of responding to an unexpected issue and were very kind in the process."

"5/5 stars – reliable, fast, and friendly. I called Hook Em' Up Towing when my car broke down and they arrived quickly. The driver was courteous and the tow was handled smoothly. I appreciated the 24-hour towing service and how easy it was to find a tow truck near me. Highly recommend for anyone needing dependable roadside assistance."

"Hook Em' Up Towing provided exceptional service when I needed help late at night. The driver arrived quickly, was incredibly friendly and professional, and made the whole process feel easy and stress-free. I especially appreciated the courteous attitude and the clear communication from start to finish. Highly recommend for anyone looking for reliable, 24-hour towing and roadside assistance."

"Had a great experience with Hook 'em Up. I have a 50 year old Toyota Land Cruiser that is almost done with a full restoration. We had a pipe burst in our home and had to move it out to fix the garage ceiling. They came to the rescue and did a great job moving a very heavy, very fragile antique truck with no brakes from one hilly location to another. They came through even when 2 of their employees called out today. They were careful, respectful and got the job done. They even helped me push the truck up the sloped entrance to the storage unit — great service."

"We had our car towed in the middle of the night for about 3 hours back to our hometown, and the experience was honestly as good as it could possibly be under stressful circumstances. The team was professional, punctual, and incredibly kind. Communication was clear from start to finish, the tow was handled safely, and everything felt calm and well-managed. You can tell these are good people who take pride in their work. Late-night situations like this can be overwhelming, but they made it smooth and reassuring. Really grateful for the service and would 100% recommend them to anyone needing a long-distance tow."

"We had a tire blow on the interstate on an icy February night. Every tire store in the city was closed or out of stock so towing became required. Hook Em Up Towing answered on first call, was there within an hour, and towed our vehicle to our local repair shop in Dickson. I didn't even have to wait for the tow truck. I just left my key where they advised me to during the phone call, and they took care of the rest. The best part? The bill ended up being less than the initial quote! Highly recommend this business."

"Hook 'Em Up Towing provided a quote to tow my vehicle after a few basic questions, and included which stipulations would increase the price. They were realistic about their scheduling abilities, and very communicative regarding an unexpected delay. The driver was capable and got the job done more quickly than I expected, and provided additional information regarding potential car donation. I never expected to call around shopping for tow quotes, but I read area company reviews and made my choice accordingly, and I'm really thankful I did. They were able to provide honest work in a time of need, and much later in the day than I would've expected. Thanks, y'all!"

"My car wasn't towed until twelve hours after I called to schedule, however, the owner was very nice and communicative of the situation, and she called again to apologize for the delay. Service was very friendly, and there were no issues getting my car to its intended destination. Great customer service!"

"Lovely couple that owns the business and extremely helpful. I had no idea what was wrong with my vehicle…they popped the hood and gave their expertise knowledge and were happy to do so!"

"Extremely professional and even diagnosed my problem at the site! Wonderful! Would tow with them again (hopefully not too soon in the future lol!)."

"Had some big issues with my car's engine and needed a tow to my local Hyundai dealership to get the mechanical help I needed. Hook em up was super easy to call and get a truck out within the hour with updates to let me know how far out they were. Very respectful, helpful, and friendly staff arrived to assist in moving my vehicle to the dealership. I highly recommend them and will absolutely let any of my friends know if they are ever in need of towing services."