Economy Lot returns are our top BNA call. A phone charger left plugged in or a dome light bumped on for seven days drops most batteries below crank voltage — we jump it on the spot.
Pulling out of the Short-Term Garage and your TPMS lights up? We mount your spare in the same parking stall or flatbed you to a tire shop on Donelson Pike.
Keys inside the car at the passenger drop-off with TSA already waving you off? We stage from the Cell-Phone Waiting Lot and don't drill locks.
Hertz, Enterprise, Avis, National, Sixt — we handle the jump or the haul to their service bay so you make your meeting or your connection.
Tesla, Rivian, or Polestar with zero state-of-charge after a long trip? Flatbed only — never dollied. We move you to the nearest Supercharger or your home.
Tight column-spaced ramps lead to a lot of low-speed garage hits. We document the scene, clear the lane, and flatbed your vehicle so traffic keeps moving.
Nashville International Airport spans roughly 4,200 acres, and travelers in crisis tend to underestimate how big that is when they're trying to describe their location to a dispatcher with a flight boarding. So the first thing we do when you call from BNA is pin down which of seven distinct zones you're in: Short-Term Garage, Long-Term Garage, Economy Lots A, B, or C, Rental Car Center, valet, or curbside drop-off. From there we route the right rig — flatbed for any AWD, EV, or vehicle in a tight garage stall, wheel-lift for open-lot wins.
The two parking garages are the trickiest zones because column spacing was designed for sedans, not modern crossovers, and the elevated levels have height restrictions that block a standard flatbed. For upper-level calls we coordinate with MNAA airport operations to use the oversize-vehicle access route, which adds 5–10 minutes but means we actually reach the car instead of leaving you to push it down to ground level. Tell dispatch the level, row, and post column number when you call.
Economy Lots A, B, and C together cover almost 70 acres and they fill in unpredictable patterns depending on flight schedules. Row identifiers (A-12, B-7, C-26) are stenciled on every light pole; that single detail typically shaves 10–15 minutes off our on-site search time and is the difference between making and missing your rebooked flight.
For curbside meetups — keys locked inside while loading bags, flat at the passenger drop-off — we stage out of the Cell-Phone Waiting Lot off Terminal Drive. That puts a truck about four minutes from any door, and we don't leave the lot until you text us the door number you're standing at, so we don't burn time circling departures.
Parking Zones We Reach: Short-Term Garage (ground & upper levels), Long-Term Garage (ground & upper levels), Economy Lots A, B, and C, Rental Car Center & return rows, Valet drop-off & pickup, Curbside arrivals & departures.
Airport Access Routes: Terminal Drive, Donelson Pike (Exits 7 & 8), I-40 East & West (Airport exits), Briley Parkway Exit 6 & 7, Murfreesboro Pike approach, Royal Parkway / cargo area.
Tell us your boarding time — flight calls go to the top of the queue and the closest truck rolls. MNAA-Coordinated Access — We work with airport operations for upper-level garage routes other trucks can't fit. Flatbed by Default — AWD, EV, and tight-stall airport calls always get a flatbed.
Any BNA-controlled lot: Short-Term Garage, Long-Term Garage, Economy Lots A/B/C, the valet drop-off, and all rental return rows. For curbside meetups we stage at the Cell-Phone Waiting Lot off Terminal Drive and roll the moment you text us the door number you're standing at.
We're cleared for the oversize-vehicle access lanes on the ground levels of both garages and we coordinate with MNAA airport operations for elevated levels. Tell dispatch your level, row, and the column number on the post nearest your car — that single detail typically shaves 10–15 minutes off the on-site time.
Yes. We work with every major rental brand at BNA — Hertz, Enterprise, Avis, Budget, National, Alamo, Dollar, Thrifty, Sixt. We can jump it, change a tire, or flatbed it to the agency's service bay so you make your flight or your connection.
Tell the dispatcher your boarding time when you call. Flight-window calls go to the top of the queue and we'll route the closest truck — usually 20–30 minutes to BNA from our Sylvan Park base. If we can't realistically save your flight, we'll say so on the phone so you can rebook before security lines stretch.
Yes — flatbed only, no exceptions. All-wheel-drive EVs (Tesla Model Y/X, Rivian, Polestar) cannot be safely dollied. We bring a flatbed every airport call by default for exactly this reason.
Every job we run is guided by four principles that have defined Hook Em' Up Towing since 2010.
"Helpful, responsive, and informational. Car wasn't able to start and they provided me a jump as well as informing me the issue was actually my alternator, not my battery. Gave consistent updates as to estimated arrival and were straightforward with providing a quote. Very understanding of responding to an unexpected issue and were very kind in the process."
"5/5 stars – reliable, fast, and friendly. I called Hook Em' Up Towing when my car broke down and they arrived quickly. The driver was courteous and the tow was handled smoothly. I appreciated the 24-hour towing service and how easy it was to find a tow truck near me. Highly recommend for anyone needing dependable roadside assistance."
"Hook Em' Up Towing provided exceptional service when I needed help late at night. The driver arrived quickly, was incredibly friendly and professional, and made the whole process feel easy and stress-free. I especially appreciated the courteous attitude and the clear communication from start to finish. Highly recommend for anyone looking for reliable, 24-hour towing and roadside assistance."
"Had a great experience with Hook 'em Up. I have a 50 year old Toyota Land Cruiser that is almost done with a full restoration. We had a pipe burst in our home and had to move it out to fix the garage ceiling. They came to the rescue and did a great job moving a very heavy, very fragile antique truck with no brakes from one hilly location to another. They came through even when 2 of their employees called out today. They were careful, respectful and got the job done. They even helped me push the truck up the sloped entrance to the storage unit — great service."
"We had our car towed in the middle of the night for about 3 hours back to our hometown, and the experience was honestly as good as it could possibly be under stressful circumstances. The team was professional, punctual, and incredibly kind. Communication was clear from start to finish, the tow was handled safely, and everything felt calm and well-managed. You can tell these are good people who take pride in their work. Late-night situations like this can be overwhelming, but they made it smooth and reassuring. Really grateful for the service and would 100% recommend them to anyone needing a long-distance tow."
"We had a tire blow on the interstate on an icy February night. Every tire store in the city was closed or out of stock so towing became required. Hook Em Up Towing answered on first call, was there within an hour, and towed our vehicle to our local repair shop in Dickson. I didn't even have to wait for the tow truck. I just left my key where they advised me to during the phone call, and they took care of the rest. The best part? The bill ended up being less than the initial quote! Highly recommend this business."
"Hook 'Em Up Towing provided a quote to tow my vehicle after a few basic questions, and included which stipulations would increase the price. They were realistic about their scheduling abilities, and very communicative regarding an unexpected delay. The driver was capable and got the job done more quickly than I expected, and provided additional information regarding potential car donation. I never expected to call around shopping for tow quotes, but I read area company reviews and made my choice accordingly, and I'm really thankful I did. They were able to provide honest work in a time of need, and much later in the day than I would've expected. Thanks, y'all!"
"My car wasn't towed until twelve hours after I called to schedule, however, the owner was very nice and communicative of the situation, and she called again to apologize for the delay. Service was very friendly, and there were no issues getting my car to its intended destination. Great customer service!"
"Lovely couple that owns the business and extremely helpful. I had no idea what was wrong with my vehicle…they popped the hood and gave their expertise knowledge and were happy to do so!"
"Extremely professional and even diagnosed my problem at the site! Wonderful! Would tow with them again (hopefully not too soon in the future lol!)."
"Had some big issues with my car's engine and needed a tow to my local Hyundai dealership to get the mechanical help I needed. Hook em up was super easy to call and get a truck out within the hour with updates to let me know how far out they were. Very respectful, helpful, and friendly staff arrived to assist in moving my vehicle to the dealership. I highly recommend them and will absolutely let any of my friends know if they are ever in need of towing services."
Read all 291+ verified reviews on Google — ⭐ 4.8 average from real Nashville drivers. Use the carousel's Previous slide and Next slide controls to browse all reviews.